Terms of service
Terms of Service
​Welcome to Personae. This website is operated by Personae. Throughout the site, the terms “we”, “us” and “our” refer to Personae. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
​By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site.
​Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.
​Section 1: Online Store Terms
​By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
​Section 2: Products & Handcrafted Exclusivity
​Artisanal Variations: Our jewelry pieces are handcrafted using premium materials, antique finishes, and intricate stonework. Minor variations in stone setting, color variations under different lighting conditions, and minor patina differences are natural characteristics of artisanal jewelry and do not constitute manufacturing defects.
​Display Accuracy: We make every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor or mobile device's display of any color will be completely accurate.
​Section 3: Accuracy of Billing & Account Information
​We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail, WhatsApp number, or billing address provided at the time the order was made.
​You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
​Section 4: Pricing & Modifications to the Service
​Prices for our products are subject to change without notice.
​We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
​We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.
​Section 5: Strict Return & Cancellation Policy
​Your purchases are strictly governed by our Return & Exchange Policy.
​Finality of Sale: Because our pieces are highly detailed and exclusive, all sales are final. Cancellations are not accepted once an order is processed.
​Damaged/Missent Claims: Returns or exchanges are strictly limited to instances of physical damage upon arrival or incorrect item delivery.
​Mandatory Video Proof: As outlined in our Return Policy, a continuous, unedited unboxing video is an absolute prerequisite for any claim consideration. Failure to provide this video within 48 hours of delivery immediately voids claim eligibility.
​Section 6: Prohibited Uses
​In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
​For any unlawful purpose;
​To solicit others to perform or participate in any unlawful acts;
​To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
​To submit false or misleading information.
​We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
​Section 7: Governing Law
​These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of [Insert Your City/State/Country, e.g., Mumbai, Maharashtra, India].
​Section 8: Changes to Terms of Service
​You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
​Section 9: Contact Information
​Questions about the Terms of Service should be sent to us at:
​Email: [available soon]
​WhatsApp / Phone: [9381209846]